RETURN & REFUND POLICY
We want to make the return process as simple as possible for our wholesale customers. Please review the following policy before submitting a return or damage claim.
RETURN REQUESTS
Return requests must be submitted within the applicable return period after receiving your order. Please contact us before sending any merchandise back.
RETURN CONDITION
All returned merchandise must be unworn, unused, and in its original condition with all original tags, labels, and packaging intact. Items that have been worn, altered, damaged after delivery, or returned without original packaging may not be accepted.
DAMAGED OR DEFECTIVE ITEMS
If you receive damaged, defective, or incorrect merchandise, please contact us within the required claim period and include your order number, style number, quantity, and clear photos of the issue.
RETURN SHIPPING
Original shipping and handling charges are non-refundable. Return shipping responsibility may vary depending on the reason for the return and the order value. Refused or unaccepted packages may also be subject to shipping and handling charges.
REFUNDS
Approved returns will be processed after the merchandise is received and inspected. Please allow 1–2 business days for processing after we receive your return.